Questions or comments? Get in touch with us - we're happy to help.

Frequently Asked Questions

How long does shipping take?

25-40 business days

What should I do if stones are missing or damaged?

Simply contact us via the contact form or by e-mail. We will send you missing or damaged stones quickly and easily.

How can I contact you?

You can reach us at any time via the contact form on this page or by email. We will be happy to assist you. We usually respond to inquiries within 24-48 business hours.

Can I return my order?

Yes, returns are possible under our return policy. You can find the exact conditions in our cancellation policy.